Important Information
Welcome to The Chartroom
Important Information – Please Read
In line with the latest Scottish government legislation the maximum table size we can accept is now 6 people from two households. Please note that children under 12 do not count towards this total.
It is now also a requirement for customers to wear a face covering at all times in The Chartroom unless seated at your table.
Please note that we try to accommodate seating requests but we cannot guarantee this.
To keep our customers and staff as safe as possible we will be undertaking the following procedures:
The Chartroom is operating a 1 metre physical distancing zone – please follow the advice of staff and observe physical distancing.
We have altered our restaurant layout to account for this 1m social distancing where possible or, in certain areas, we are using screening to ensure compliance.
Please be aware of the signage around The Chartroom giving safety and directional advice including our one-way system for safe customer movement.
We have installed hand santiser dispensers around the restaurant together with increased cleaning and sanitising schedules.
Our staff will be wearing face coverings and regularly washing and sanitising their hands and we are following strict risk assessment and safety protocols both in our restaurant areas and in our kitchens.
Please note there is no access to or standing in the bar areas and all customers must be seated.
We are complying with the Track & Trace requirements and will ask for a name and contact number for the lead person in each party. This information is held under our Privacy Policy which can be read in full on our website www.thechartroom.co.uk/privacy
We appreciate the hard work and dedication of our staff during this difficult time and we operate a zero tolerance policy for abuse of any type.
We hope that you understand that these small changes have been made in the interest of public safety and that without them in place we would not be able to safely operate.
Thank you and we look forward to welcoming you back to The Chartroom